88df Privacy Policy — Your Data, Explained Clearly

1 Introduction

Your privacy matters to us. The 88df platform is used by players across Pakistan for live casino games, sports betting on cricket, PSL and football, slot games, and other entertainment. In providing these services, we necessarily handle personal information — your name, contact details, payment method information, and records of your activity on the platform.

This policy is written to be clear and readable, not buried in legal language. We want you to understand exactly what data we hold about you and what we do with it, so you can use the 88df platform with full confidence.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which are published on this site.

2 What We Collect

The personal data 88df collects falls into the following categories:

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes.

3 How We Collect It

88df collects personal data through the following means:

• Direct registration: When you create an account on 88df.vin or through the mobile app, you provide your name, contact number, email and date of birth.
• Identity verification: When we request KYC (Know Your Customer) documentation, you may upload a copy of your CNIC or other identity documents.
• Deposits and withdrawals: When you make a PKR transaction via JazzCash, Easypaisa, Raast, bank transfer or card, payment reference details are captured as part of the transaction record.
• Platform usage: As you browse the casino lobby, place sports bets, spin slots or interact with the app, your activity is recorded automatically to maintain your account and ensure fair play.
• Device and technical data: Our platform automatically captures technical information from the device and browser you use to connect, including your IP address and session timestamps.
• Support communications: If you contact our support team, any information you share in that conversation is retained as part of your support history.
• Cookies and similar technologies: As described in Section 7, cookies and analytics tools collect usage data as you navigate the platform.

4 Why We Use Your Data

88df uses your personal data for the following purposes:

• Account management: To create and maintain your 88df account, process your login, and provide access to all platform features including the casino, sports betting, slots and the mobile app.
• Identity verification: To confirm you are aged 18 or above and that your account details match your true identity, as required for responsible and fair operation of the platform.
• Payment processing: To process PKR deposits and withdrawals via your chosen payment method and to maintain accurate financial records for your account.
• Fraud prevention and security: To detect unusual activity, investigate suspected breaches of the Terms and Conditions, and protect the integrity of the platform and its users.
• Responsible gaming: To monitor gaming patterns and, where appropriate, reach out if account activity suggests a player may benefit from responsible gaming support.
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of our communications with you.
• Platform improvement: To analyse how users interact with 88df — which games are most popular, where the experience can be smoother — so we can continue improving the platform.
• Promotional communications: Where you have opted in, to send you information about new bonuses, game launches, PSL betting markets and other platform updates via your preferred channel.

5 Sharing Your Data

88df does not sell your personal data to any third party. We may share your data in the following limited and controlled circumstances:

• Payment processors: When you make a deposit or withdrawal, transaction data is shared with the relevant payment service provider (such as JazzCash, Easypaisa, your bank or card processor) to process the transaction. These providers operate under their own privacy policies.
• Game providers: Some casino and slot games on the 88df platform are provided by third-party game studios. These providers may receive limited session data as part of delivering the game experience, but they do not receive your personal identity or payment details.
• Identity verification services: Where we use third-party KYC services to verify identity documents, your verification data is shared with those services for that purpose only.
• Fraud prevention and security partners: We may share technical data (such as IP addresses and device fingerprints) with security services that help us detect and prevent fraudulent activity.
• Legal and regulatory obligations: If required by applicable law, court order or legitimate request from a competent authority, we may be obliged to disclose certain personal data. We will not disclose more than is legally required in such situations.
• Business transfers: In the event of a merger, acquisition or sale of assets, user data may be transferred as part of that transaction, subject to the same privacy commitments described in this policy.

All third parties with whom we share data are required to handle it securely and in a manner consistent with this Privacy Policy.

6 Payment Data

Given that all financial transactions on 88df are conducted in PKR, and that our users commonly transact via JazzCash, Easypaisa, Raast and bank transfer, we want to be specifically clear about how payment-related data is handled.

88df does not store full card numbers, mobile wallet PINs, internet banking passwords or any other authentication credentials. When you initiate a payment, you are directed through the relevant payment provider's own secure interface. What 88df retains is a transaction reference — a record that a transaction occurred, its amount in PKR, the payment method used and the timestamp.

This transaction history is necessary to maintain accurate account balances, process withdrawal requests, investigate disputed transactions and comply with financial record-keeping requirements.

7 Cookies & Tracking

The 88df platform uses cookies and similar technologies to function properly and to understand how players use the site. Here is a plain breakdown of what we use:

You can manage or clear cookies through your browser settings at any time. Please note that disabling non-essential cookies may affect your experience on the platform — for example, your preferences may not be saved between sessions. Disabling essential or security cookies may prevent you from logging in or using core platform features.

The 88df mobile app uses equivalent technologies for session management and analytics. These function similarly to browser cookies and can be managed through your device's app permission settings.

8 Data Security

88df applies technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) across all platform connections.
• Encryption of sensitive data at rest in our databases.
• Access controls that restrict which 88df team members can view personal data, based on their role and need.
• Regular security reviews and testing of the platform's infrastructure.
• Two-factor authentication options for user accounts to reduce the risk of unauthorised login.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also have a role to play — keeping your password strong and unique, not sharing your login details, and logging out when using shared devices all significantly reduce the risk to your account.

In the event of a data breach that poses a material risk to your personal data, 88df will notify affected users promptly and take immediate steps to contain and address the breach.

9 Data Retention

88df retains your personal data for as long as is necessary for the purposes described in this policy. In practical terms:

• Active accounts: Your data is retained for the lifetime of your account plus a standard period following closure, to meet legal and financial record-keeping obligations.
• Transaction records: PKR transaction history is retained for a minimum of five years following the date of the transaction, in line with standard financial record retention practices.
• Identity verification documents: Retained for the duration of your account and for a period after closure as required by applicable anti-money laundering guidelines.
• Support communications: Retained for up to three years from the date of the last communication, or longer if the matter relates to an unresolved dispute.
• Marketing data: If you withdraw consent for marketing, your preference is updated immediately and marketing communications cease. Your contact details may still be retained for other legitimate purposes such as account management.

When data is no longer required and the relevant retention period has passed, it is securely deleted or anonymised.

10 Your Rights

As an 88df user, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can update basic details such as your contact number and email directly from your account settings.
• Right to deletion: You can request deletion of your account and associated personal data. Note that some data may be retained where we have a legal obligation to keep it (such as transaction records).
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or review is ongoing.
• Right to object: You can object to the use of your data for marketing purposes at any time. You can also object to processing based on legitimate interests, though this may affect your ability to use certain platform features.
• Right to data portability: You can request your personal data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact the 88df support team through the platform. We aim to respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, in which case we will notify you of the delay.

11 Minors & Under-18s

The 88df platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, please do not register or attempt to use this platform.

If we become aware that personal data has been collected from a person under 18, that account will be immediately suspended, the data will be deleted, and any deposits will be returned to the payment source.

If you are a parent or guardian and believe your child has registered on the 88df platform, please contact our support team immediately through the platform so we can investigate and take action promptly.

We also recommend that users who share devices with younger family members make use of device-level parental controls and screen time management tools to prevent unauthorised access to the platform.

12 Policy Changes

88df may update this Privacy Policy from time to time to reflect changes in our practices, the platform's features, or applicable requirements. When we make material changes, we will notify registered users through the platform — either via an account notification, an update to the "Last Updated" date shown at the top of this page, or both.

We encourage you to review this page periodically. Your continued use of the 88df platform after a policy update has been published constitutes your acknowledgement of the revised policy.

If you disagree with a material change to this Privacy Policy, you may request closure of your account and deletion of your data by contacting the support team.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information is being handled, the 88df support team is here to help.

You can reach us through the help and support section within the 88df platform or app. For quick answers to common questions about your account, deposits or withdrawals, the FAQ page is a good first stop.

For data-specific requests — such as a request for access to your data or a deletion request — please contact support directly and clearly state the nature of your request. We will handle it promptly and confirm receipt.